May 17th 2011
With ShellWorx's Online Backup, you can easily back up the critical business information that is created and stored across all the desktops, laptops and Servers (Windows and Mac) in your company, without disrupting the day-to-day workflow of your employees. Data loss can occur at any time: a hard drive could crash, a laptop could be lost or stolen, or users could inadvertently – or intentionally – delete important data. Safeguard your business today!
April 18th 2011
ShellWorx's new Encrypted Email service includes pre-built templates that health care firms can use to manage Health Insurance Portability and Accountability Act (HIPAA) compliance. No industry expertise required. The HIPAA templates are only available from ShellWorx. They are included at no additional charge with our policy-based Encrypted Email service.
December 22nd 2010
ShellWorx is pleased to inform you that Microsoft Outlook® 2011 for Mac is now available for free download to all our customers that have Exchange 2010 plans with desktop client included. In addition to English, MS Outlook® 2011 for Mac is available in the following languages: Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish and Swedish.
August 20th 2010
In our effort to enhance the overall customer experience we are proud to present our new website design. The new site is lightweight for faster loading speeds, enhanced for greater visual experience and updated regularly with new content.
July 2nd 2010
ShellWorx has made available for download the new Microsoft Outlook® 2010 to its Hosted Exchange® 2010 customers. This new version of Outlook® can handle multiple Exchange email accounts, link to your social networks, quickly search for emails and more.
January 26th 2010
Our continuous effort for excellence has awarded us with the title of the first company to provide Hosted Exchange® 2010 in Cyprus. There are currently 3 plans available to existing and new customers, Standard, Advanced and BPS plans all of which include ActiveSync® + Remote Wipe, Outlook® Web Access 2010, Premium Antivirus/Antispam and Directory Link in the monthly fee.
June 30th 2011
Scheduled start date: 03/07/2011 3:00 AM (GMT+2)
Scheduled end date: 03/07/2011 10:00 AM (GMT+2)
System(s) Affected: All services
Expected Impact: We are performing network maintenance that requires taking services offline. Services will be down intermittently as they are failed over to redundant systems. Incoming messages will be queued until the maintenance is complete.
Action required: None
June 1st 2011
Scheduled start date: 03/06/2011 9:00 AM (GMT+2)
Scheduled end date: 03/06/2011 1:00 PM (GMT+2)
System(s) Affected: All Exchange Services for brief periods (15-30 seconds) during the maintenance window
Expected Impact: Customers who are being upgraded to Exchange 2010 RU3 will experience brief connectivity disturbances of 15-30 seconds. This is due to services being failed over to allow the service pack installation on various servers within the environment.
Action required: None
May 18th 2011
Scheduled start date: 21/05/2011 8:00 AM (GMT+2)
Scheduled end date: 21/05/2011 8:05 AM (GMT+2)
System(s) Affected: All Exchange Services
Expected Impact: We will be performing SAN software updates. You may notice a brief interruption as your service is failed to redundant hardware. No significant downtime is expected.
Action required: N/A
May 17th 2011
Scheduled start date: 17/05/2011 2:00 AM (GMT+2)
Scheduled end date: 17/05/2011 8:00 AM (GMT+2)
System(s) Affected: To avoid an interruption in security we are renewing and updating the SSL certificate for east.exch021.serverdata.net
Expected Impact: As part of our regular maintenance activities, we will be upgrading the SSL Certificates used for our Client Access Servers in Exchange. These CAS servers are responsible for the connections from your
end-user's desktop clients, as well as, from their mobile devices using ActiveSync®.
Action required: It has come to our attention that due to a delay in updates in device root certificates and chains, your end users may receive a notification on their mobile device that they need to “accept the new certificate” to continue. It may contain a warning that there is a mismatch in the certificate, which is due to the device not having an updated certificate chain. It is safe for your end users to select “accept” on the new certificate, it is the same level of security we have already and when the user accepts the certificate, it will be accepted permanently going forward. On Android devices the user may receive a failure to sync until they accept the certificate, they can accept it by opening the menu at the top where the ActiveSync® warning message is displayed, and by clicking on the warning message it will open the acceptance menu. Users on 3rd party mail applications may need to consult their vendor for instructions on accepting the new certificate.
May 11th 2011
Scheduled start date: 11/05/2011 10:00 AM (GMT+2)
Scheduled end date: 11/05/2011 10:05 AM (GMT+2)
System(s) Affected: All administrative control panels including HostPilot and the Partner Portal
Expected Impact: We are deploying control panel software updates. No downtime is expected. Some users may have to re-login if they are actively using the system during the maintenance window.
Action required: N/A
System(s) Affected:
Expected Impact:
Action required: N/A
Office 365