Infrastructure you can count on

The business impact of a service outage or the loss of years’ worth of critical data is incalculable. It is not surprising that service level agreements have become a critical aspect of the Exchange provider selection process. While every provider can talk the talk, the reality is that uptime and data replication is only as good as a provider’s infrastructure and experience. At ShellWorx, the premium infrastructure behind our solutions is built on more than 4 years of Exchange hosting experience. This enables us to offer a 99.999 percent uptime SLA – that’s less than six minutes of downtime per year. To ensure we consistently meet or exceed the service expectations of our users, we never stop investing in infrastructure.

ShellWorx’s, super-premium infrastructure ensures our commitment to reliability is rock-solid. Key features include:

Data replication: In addition to running regular backups, ShellWorx replicates Exchange 2010 data in real time from one set of premium hardware to another. This protects the critical information your business keeps within Exchange, even in the event of hardware failure or database corruption. It also enables ShellWorx to rapidly restore the full functionality of your Exchange environment should an issue occur.

Multiple premium datacenters: ShellWorx operates four premium datacenters in the US, each serviced by multiple Tier-1 Internet providers, including Sprint, Level 3, UUnet (Verizon Business) and Global Crossing. This not only ensures optimal routing to client end points, it enables us to dynamically route around Internet service availability issues.

Multi-million dollar, continually upgraded hardware: Best-in-class servers, storage and network hardware from Dell, EMC and Cisco are the cornerstone of our infrastructure. For example, each datacenter operates redundant Cisco carrier class switches with firewall and load balancing modules. Built for availability and throughput, this flagship technology virtually eliminates disconnects due to server availability or network issues.